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PPOINT
Mobile & internet Telephony & VoIP Cloud & servers AI & automation CRM & processes

Telephony, cloud, servers and AI automation for your business

We plan, connect and support modern IT solutions that work in everyday operations: from VoIP and cloud to smart automation.

IT solutions for businesses in Fürth and Franconia.

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What we do

We make communication simple. For your business.

Integrated communication systems for SMEs

We help small and medium-sized businesses integrate communication systems into everyday operations.
Explore our services

About

Your IT & telecom partner in Fürth, Nuremberg and Franconia since 2011

Clear advice, clean planning and delivery, personal support.

We connect technology, processes and the right tools into one solution that adapts to your business.
Read our full story

Services

Services with real-world impact

Telephony, AI assistants, cloud, server, CRM and automation: planned, delivered and supported for businesses in Fürth, Nuremberg and Franconia.

Automatic replies & appointment booking

Website chat, WhatsApp Business and AI-assisted enquiry flows.

We set up chat widgets and WhatsApp flows that answer enquiries instantly, capture structured information, route leads and book appointments.

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Business telephony & VoIP

Modern telephony, clear hunt groups and flexible availability.

We plan VoIP systems, call forwarding, queues, announcements and devices so your team stays reachable and calls are distributed cleanly.

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Cloud & server solutions

Stable systems, backups, monitoring and secure access.

We design cloud, hybrid and on-premises server setups with backup concepts, user rights, documentation and ongoing support.

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AI & automation

Less copy-paste between CRM, email, calendar and accounting.

We automate recurring workflows with traceable processes, logs, approvals and notifications.

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CRM, ERP & custom systems

Digital processes tailored to your company.

We build or connect systems for customer management, tasks, quotes, invoices, documents and internal workflows.

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Everything from one partner

Strategy, delivery and ongoing support.

We coordinate technology, vendors, tools and operations through one clear backlog so projects do not stall between consulting and delivery.

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Integrations

Technologies that move your business forward

Platforms and tools we integrate for communications, automation, and operations.

FAQ

Questions

Short answers here. Full details are on each service page.

Yes. The AI Receptionist can connect to calendars, booking systems, CRM tools and other platforms so appointments are booked automatically, enquiries are routed and customer data is captured in a structured way.

That depends on scope. Small setups such as VoIP, WhatsApp Business or simple automation can often be live within a few days. Larger cloud, CRM or custom process projects need more planning and delivery time.

No. We handle planning, setup and technical delivery. Solutions are built so they stay easy to use in day-to-day work.

Yes. Many companies have specific workflows or existing systems. We build solutions that fit your processes instead of forcing unnecessary standard packages.

Especially SMEs, agencies, practices, trades, service providers and teams with many recurring processes or customer enquiries.

No. We support companies on site in Fürth, Zirndorf and Nuremberg as well as nationwide via remote access, telephony and online meetings.

Costs depend on requirements, scope and the level of support you need. After a short initial call we provide a transparent estimate tailored to your business.

You can reach us via the contact form, email, phone or WhatsApp. We will get back to you personally and promptly.

Blog

Latest articles

Short reads on technology, providers and how we work with customers.

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Ready to organise your business more simply?

Let us find which telephony, cloud or automation solution fits your company.

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