About us for home customers
Personal tech help without complicated jargon
We support households with internet, Wi-Fi, telephony, devices and digital solutions.
Technology that should simply work
Many people do not want complicated systems. They want stable Wi-Fi, devices that work and someone reachable when something goes wrong.
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Personal advice
We explain technology clearly, without unnecessary jargon.
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On-site & remote help
Support at your home or conveniently via remote maintenance.
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Wi-Fi & internet
Optimising Wi-Fi, routers and home networks.
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Telephony & devices
Setting up smartphones, telephony and digital devices.
How we work together
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1
Get in touch
You briefly describe your problem or wish.
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2
Consultation
We review together which solution makes sense.
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3
Setup
We handle installation and configuration.
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4
Support
We remain available afterward if questions arise.
Next step
Tell us what you would like to improve at home
From a quick orientation to concrete help on site, we reply personally.
About P-Point
Your IT & telecom partner in Fürth, Nuremberg and Franconia since 2011
Clear advice, clean planning and delivery, personal support.
What shapes how we work
Clear roles, measurable outcomes, and honest guidance, especially when the market is noisy.
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Clarity before tools
We start from your process and your customers’ reality. Technology follows the goal, never the other way around.
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Ownership end to end
Fewer handovers mean fewer misunderstandings. We stay accountable from design through rollout to support.
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Security by design
Backups, access control, and sensible defaults are part of the solution, not a late add-on.
How we work with you
Then we propose a staged plan: quick wins where they matter, and a roadmap for larger steps, including realistic timelines and transparent costs.
During implementation we coordinate vendors, networks, and your team so daily operations continue. After launch we document, train, and monitor, so improvements stick.
Next step
Tell us what you want to achieve
Whether you need a rough orientation or a concrete quote, we respond personally and promptly.